Cancellation Policy

  • Customers will receive a full refund or credit with 48 hours notice of cancellation.

  • Customers will also receive a full refund or credit in case of operator cancellation due to weather prior to departure or other unforeseen circumstances.

  • No-shows will be charged the full price.

  • All trips will depart on schedule. Kindly arrive 45 minutes or more for your trip to ensure you are able to check in and board prior to departure.

  • Missed departures will be considered a no-show and will be charged the full price.

  • Certified Divers: Must provide proof of certification. If you cannot provide proof of certification, you will not be able to dive and no refund will be issued.

  • Nitrox Certification: Must provide proof of certification. If you would like to get certified, please call us in advance to book your PADI Nitrox Course.

  • All reservations are subject to a cancellation policy to avoid full charge of the spaces reserved.

  • IF YOU ARRIVE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL, YOUR TOUR WILL BE CANCELLED AND A REFUND WILL NOT BE ISSUED.

 

Thank you for your cooperation and understanding.